766bet Privacy Policy — How We Collect, Use, and Protect Your Data

766bet collects personal information through several channels: directly from you when you register an account or contact support, automatically through your use of the platform, and in certain cases from trusted third-party verification partners. The categories of data we collect are set out in the table below.

Where you choose not to provide data that is marked as mandatory during registration or verification, we may be unable to open or maintain your account, process withdrawals, or provide certain features of the platform. We will inform you at the point of data collection if providing a particular item of information is optional rather than required.

766bet processes personal data only where there is a lawful basis for doing so. The primary purposes for which we use your information are described below, together with the corresponding legal basis for each processing activity.

• Account creation and management: We use your identity and contact data to create and maintain your 766bet account, verify your identity and age (18+ requirement), and communicate account-related information such as password reset instructions and security alerts. Legal basis: performance of a contract.
• Payment processing: We use your financial data to process deposits and withdrawals in BDT via bKash, Nagad, Rocket, Upay, Dutch-Bangla Bank, and other accepted payment methods. Legal basis: performance of a contract.
• Platform operation and bet settlement: We use transaction data to record, settle, and display bet history, calculate balances, apply bonus credits, and maintain accurate account statements. Legal basis: performance of a contract.
• Fraud prevention and security: We use technical data and transaction data to detect suspicious activity, prevent multi-accounting, identify automated bot usage, and protect the integrity of the platform. Legal basis: legitimate interests.
• Legal and regulatory compliance: We may process identity and financial data to meet anti-money laundering (AML) obligations, respond to lawful requests from competent authorities, and retain records as required by applicable law. Legal basis: compliance with a legal obligation.
• Responsible gaming monitoring: We use usage data and transaction data to identify patterns that may indicate problem gambling, enforce self-exclusion settings, and apply deposit or loss limits requested by the user. Legal basis: legitimate interests and user consent.
• Customer support: We use communications data and account data to respond to support requests, resolve disputes, and improve support quality. Legal basis: performance of a contract and legitimate interests.
• Marketing communications: Where you have given explicit consent, we may use your contact data to send promotional offers, bonus notifications, and seasonal promotions (such as BPL, Eid, or Pohela Boishakh offers). You may withdraw consent at any time by contacting support or using the unsubscribe mechanism in any marketing message. Legal basis: consent.

We do not use your personal data for automated decision-making that produces significant legal or similarly significant effects on you, except where such processing is necessary for fraud prevention or legal compliance, in which case you retain the right to request human review of the relevant decision.

766bet does not sell, rent, or trade your personal data to any third party for commercial purposes. Disclosure of your data outside 766bet occurs only in the limited circumstances described below:

• Payment service providers: To process deposits and withdrawals, we share necessary financial identifiers (such as mobile wallet numbers or bank account details) with the relevant payment provider, including bKash, Nagad, Rocket, Upay, and partnered banks. Each provider processes data solely for the purpose of executing the transaction and is bound by its own privacy obligations.
• Identity verification partners: To comply with age verification and KYC obligations, we may share identity documents or data points with accredited third-party verification services. These partners are contractually prohibited from using your data for any purpose other than verification.
• Game software providers: When you play casino games or place bets on markets powered by third-party game providers (such as Pragmatic Play, Evolution Gaming, NetEnt, Microgaming, Spribe, or Ezugi), technical data necessary to run the game session (such as a session token and bet amount) is transmitted to the provider's servers. Providers do not receive your full identity profile.
• Fraud prevention and security services: We may share IP addresses, device fingerprints, and behavioural signals with specialist fraud detection providers to protect the platform and its users from malicious activity.
• Legal authorities: We may disclose personal data to law enforcement agencies, courts, or regulatory bodies when required to do so by a valid legal order or where we have a good-faith belief that disclosure is necessary to protect the rights, property, or safety of 766bet, our users, or the public.
• Business transfers: In the event of a merger, acquisition, restructuring, or sale of all or a portion of 766bet's business assets, your personal data may be transferred to the acquiring entity as part of that transaction. You will be notified of any such change via a platform notice or email before your data is subject to a different privacy policy.

766bet uses cookies and similar tracking technologies (such as web beacons and local storage objects) to operate the platform efficiently, maintain your session, remember your preferences, and analyse usage patterns. This section explains what types of cookies we use and why.

Most web browsers allow you to manage cookie preferences through the browser settings menu. You can choose to block or delete cookies; however, disabling strictly necessary or security cookies will impair platform functionality and may prevent you from logging in or placing bets. 766bet does not use cookies for cross-site advertising tracking.

766bet implements a layered security architecture to protect your personal data against unauthorised access, disclosure, alteration, and destruction. The key measures in place include:

• Transport encryption: All data transmitted between your device and 766bet's servers is encrypted using TLS 1.2 or higher. The padlock icon visible in your browser address bar confirms this connection is active during your session.
• Data-at-rest encryption: Sensitive fields in our databases — including password hashes, financial identifiers, and identity document references — are encrypted using industry-standard algorithms. Passwords are hashed using a one-way cryptographic function; 766bet staff cannot view your password in plain text.
• Access controls: Access to systems holding personal data is restricted to authorised personnel on a strict need-to-know basis. All internal access is logged, and access rights are reviewed regularly. Multi-factor authentication is required for all administrative access.
• Infrastructure security: Our server infrastructure is hosted in data centres with physical security controls, redundant systems, and regular independent security audits. Intrusion detection systems monitor for anomalous activity continuously.
• Incident response: In the event of a data security incident that is likely to result in a risk to your rights or interests, 766bet will notify affected users within a reasonable timeframe and take immediate remediation steps.

Personal data is stored on servers located outside Bangladesh. By registering an account and using the 766bet platform, you acknowledge and consent to your personal data being transferred to and processed on servers in the jurisdiction(s) where our infrastructure is hosted. Regardless of the storage location, the protections described in this Privacy Policy apply to your data in full.

766bet retains personal data for as long as is necessary to fulfil the purposes for which it was collected, to maintain an accurate record of your account history, and to comply with applicable legal, regulatory, and reporting obligations. The following retention periods apply as a general guide:

• Active account data: Retained for the full duration your account remains active on the platform, plus a minimum post-closure period as described below.
• Financial and transaction records: Retained for a minimum of five years from the date of the relevant transaction, consistent with standard financial record-keeping obligations. This includes deposit history, withdrawal records, and bet settlement data.
• Identity verification documents: Retained for a minimum of five years from the date of verification or from the date of account closure, whichever is later.
• Support communications: Retained for three years from the date of the last interaction in a given support ticket, to facilitate dispute resolution and quality improvement.
• Marketing consent records: Retained for as long as marketing communications are sent to you, plus one year after consent is withdrawn, to demonstrate compliance.
• Technical and usage data (logs): Typically retained for 13 months from the date of collection, after which logs are anonymised or deleted.

Following the applicable retention period, personal data is either securely deleted or anonymised so that it can no longer be associated with any identifiable individual. Where anonymised data is retained, it may be used for aggregated statistical analysis to improve platform services without any privacy implications for individuals.

If you request deletion of your account data prior to the expiry of a mandatory retention period (for example, the five-year financial records obligation), we will delete all data that is not subject to a mandatory retention requirement and place a restriction flag on the remaining data so that it is not used for any purpose other than satisfying that specific legal obligation.

766bet recognises the following data rights for all users of the platform. To exercise any of these rights, contact our support team using the email address provided in the footer of this page. We will respond to verified requests within 30 days of receipt. There is no fee for submitting a data rights request.

766bet reserves the right to amend this Privacy Policy at any time to reflect changes in our data processing practices, legal obligations, platform features, or the services we offer. When changes are made, the revised policy will be published on this page with an updated effective date prominently displayed at the top of the document.

For material changes — meaning changes that significantly affect how we collect or use personal data, or that reduce your rights under this policy — we will provide advance notice to registered users via email to the address held on your account, or via a prominent in-platform notification, at least 14 days before the change takes effect. This notice period gives you the opportunity to review the changes and, if you do not agree with them, to request account closure before the new terms come into force.

For minor or administrative changes (such as corrections of typographical errors, clarifications that do not alter the substance of the policy, or updates to contact details), we may update the policy without advance notification, though the effective date will always be updated to reflect the revision date.

Continued use of the 766bet platform after a revised Privacy Policy has taken effect constitutes your acceptance of the revised terms. We encourage you to review this page periodically so that you are always aware of the current version of our Privacy Policy and how your data is being handled.

If you have any questions about this Privacy Policy, the data we hold about you, or how to exercise your data rights, please contact the 766bet support team. Our support team is available 24 hours a day, 7 days a week, and responds in English. Contact details are available in the footer of this page. You may also visit our FAQ page for answers to common questions about your account and privacy.